Presented at the Virtual Summit on Advanced Practices in Technical Communication    Presented Live on December 8, 2016 4:00 pm EST The Content Wrangler Channel on BrightTALK Recorded Presentation URL: https://www.brighttalk.com/webcast/9273/229045 Abstract: This presentation focuses on the value proposition behind creating a standard for a Component Content Management System (CCMS) and why your...

Information is the lifeblood of any business, particularly when your products are highly technical or regulated. While this has always been the case with technical documentation, there is starting to be a recognition that all of the information created in an organization has untapped value....

Centralized Search is a Major Advantage of Using a Component Content Management System (CCMS) Searching is a critical activity for anyone creating or managing content in a CCMS. The ability to search through all of your docs, with one search, is a major advantage of having...

This post originally appeared in TechWhirl under the title: The Documentation Problem: Is Structured Content An Order of Magnitude Improvement? Overview Even a relatively small company or organization generates a lot of documents. When you get into larger environments you’re dealing with thousands or even millions of...

MindTouch is a powerful platform for delivering XML-based content to customers with a self-serve model. The content may include items like product information and documentation, help desk functionality or a knowledge base functionality. MindTouch provides companies and organizations with a flexible tool for communicating with...

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