There is nothing more disheartening than to be undervalued in your workplace. Eighty-five percent of the 2016 Value of Technical Communication Survey respondents have problems measuring or relating their work to the rest of the business. This webinar will go into the survey results in...

This post originally appeared in TechWhirl under the title: The Documentation Problem: Is Structured Content An Order of Magnitude Improvement? Overview Even a relatively small company or organization generates a lot of documents. When you get into larger environments you’re dealing with thousands or even millions of...

Imagine a large shipment of costly equipment ready to be shipped to a customer who is anxious to get it. Now imagine that the manuals for this equipment are incomplete or require translation into a language not previously used by your company. You can’t ship...

The decision to move your content to a Component Content Management System (CCMS) like easyDITA is not a minor business decision. If you are a writer using the system you have to deal with learning not only a new software platform, you also need to...

"According to career site Indeed.com, tech writers with DITA skills command an average of 20-40% more in annual income compared to writers without DITA skills" Tech writing has been evolving rapidly in the last decade with the adoption of structured content tools and topic-based authoring. What...

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