Chatbots have the potential to be the next big thing in customer communication. But most chatbot technologies still lack the power to easily interpret and engage in normal conversations. While companies can’t control the way people communicate, they can control how...
NORTHBROOK, Ill., May 22, 2018 /PRNewswire/ — Opening a small business is no easy feat. With an average of 400,000 startups1 each year, new small business owners, or those thinking of becoming one, likely have lots of questions. That’s where the Allstate...
We’re heading to the STC Summit 2018 conference again this year. The STC Summit 2018 conference is one of our favorite conferences to meet with other technical communicators. Come stop by our booth #302 and see the new easyDITA editor. STC’s Technical...
soap! conference 2018 is next week. soap! is an excellent opportunity for authors, information architects, project managers, designers, and content professionals to share knowledge and discuss the latest news in the industry. Patrick Bosek, Co-founder of Jorsek, will...
We will be heading to the Center for Information-Development Management for the 20th annual Content Management Strategies/DITA North America Conference in Denver, Colorado on April 23-25 2018. It will be great to discuss the latest industry trends with fellow content...
