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What is a Component Content Management System?

A Component Content Management System (CCMS) is a system that lets you manage conte…

4 Things DITA XML Can Actually Do [And Why They’re Awesome]

Concepts are nice, but capabilities are nicer. It’s time to look at what DITA XML actually does that makes it live up to the hype.

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[VIDEO] What Is Conditional Processing?

[VIDEO] What Is Conditional Processing?

Rather listen than read? Check out the audio version of this article. With content, one size does not fit all.    Conditional processing is when a system produces different outcomes based on certain, uh, conditions.For software developers, conditional processing...

[INFOGRAPHIC] Calculating Content Reuse: Crunching the Numbers

[INFOGRAPHIC] Calculating Content Reuse: Crunching the Numbers

What is the best approach for recycling content in your organization?  We’ve looked into the purpose, direction, and preparation for calculating reuse.  Writing something one time, in one place, and being able to publish it to multiple outputs at the same time. Who...

Calculating Content Reuse: Where Do I Start?

Calculating Content Reuse: Where Do I Start?

What does reuse mean for your organization, why do you want to do it, and how will you go about it?    Content reuse is a key metric to gauging your company’s ability to scale content production and deployment. Effective reuse liberates information developers...

3 Useful Things DITA XML Can Do for Your Content

3 Useful Things DITA XML Can Do for Your Content

You know what DITA is, but what can you actually do with it?    It’s pretty common for technical writing and information development teams to understand how effective DITA is, but the value of DITA has to translate outside of content development. Aligning the...

How To Dramatically Improve Documentation Team Efficiency

How To Dramatically Improve Documentation Team Efficiency

How To Dramatically Improve Documentation Team Efficiency Team efficiency tools and philosophies are a dime a dozen, but what works best for your documentation team?  Join Scott Abel, The Content Wrangler, and Shannon McCue, Technical Communication Director for...

Get Started with CSS [Resource Guide]

Get Started with CSS [Resource Guide]

Cascading Style Sheets (CSS) is a style sheet language that is used to specify how a document that is written in a markup language and hosted on the internet should appear. A little bit of CSS knowledge unlocks an incredible range of web-based design possibilities....

Creating Great Content with HyperSTE in easyDITA

Creating Great Content with HyperSTE in easyDITA

HyperSTE is the content optimization tool for all technical writers. Whether you’re a freelancer, small-to-medium-sized business, or enterprise, HyperSTE helps you create clarity in writing, align your content with your style guide and other content objectives, get...

Transcreation 101: Making Meaning in Global Markets

Transcreation 101: Making Meaning in Global Markets

If you work in international content, chances are you’ve heard of transcreation. Unless you’ve worked first-hand on a project, however, you may be less sure of exactly what it is, or what it involves.  Consider this your primer to the subject: Transcreation 101.   ...

[SURVEY] 5 Reasons to Track the Results of Your Work

[SURVEY] 5 Reasons to Track the Results of Your Work

If you could prove to your boss right now that your department could save or earn your company an extra million dollars, would you be able to get a bigger budget? Yeah. Easily. After all, you’ve got the evidence to back it up.  Now, let’s say that you still believe...

How to Choose Technical Writing Software

How to Choose Technical Writing Software

Technical writing software is the primary tool that a product department uses to document everything related to that product. I think that the creation of technical documentation is one of the most underappreciated business functions in the modern-day enterprise....

How To Write Technical Documentation That Actually Gets Read

How To Write Technical Documentation That Actually Gets Read

If you write things people want to read, they will read them.   Let's banish a reductive generalization. Nobody reads documentation. These familiar -- albeit unfair -- words are no strangers to the ears of technical writers everywhere. However, while not true,...

When & Why Do I Need a DITA Consultant?

When & Why Do I Need a DITA Consultant?

We can help you create and maintain timely, accurate, and relevant content, but you need to know when to ask for help. We work with a spectrum of businesses to find better ways to deliver the right content in the right format at the right time using the DITA XML...

How HubSpot Academy Uses DITA For Their Learning Platform

How HubSpot Academy Uses DITA For Their Learning Platform

​How HubSpot Academy Uses DITA For Their Learning Platform   In this free webinar, you'll learn how HubSpot Academy, the world’s leader in providing inbound sales, marketing, and customer service education, adopted DITA to help solve their content creation,...

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