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What is a Component Content Management System?
A Component Content Management System (CCMS) is a system that lets you manage conte…
4 Things DITA XML Can Actually Do [And Why They’re Awesome]
Concepts are nice, but capabilities are nicer. It’s time to look at what DITA XML actually does that makes it live up to the hype.
Recent Posts
When Do You Need a Content Consultant and How Do You Work With One?
When Do You Need a Content Consultant and How Do You Work with One? It's okay to ask for help. Join Scott Abel, The Content Wrangler, Stephani Clark, Director of Customer Success at Jorsek, and Gretyl Kinsey, Technical Consultant at Scriptorium for this webinar that...
7 Ways Content Localization Plays a Role in Global Customer Experience
Think of the last time you made an online purchase of any sort. Would you have bought what you did if you couldn’t read the description because it was in a language you don’t speak (or even recognize)? What if you weren't certain that you could get the item...
[VIDEO] How to Use the eSignature Feature in easyDITA
See it in action, plan it out, then do it yourself. The previous article looked at why good workflows matter, why audits are necessary (albeit annoying), and how the eSignature functionality can help remove some audit anxiety. Now we're going to show you how it...
How eSignature in easyDITA Will Help End Compliance Anxiety
[Trigger warning: audits] If you’re responsible for compliance, audit can be a scary term across a bunch of industries. This is especially true when your systems of ensuring compliance and legal accountability aren’t as effective as they should be. Here’s a...
[PODCAST] Capital GEEK: With Featured Guest, Patrick Bosek
[PODCAST] Capital GEEK: With Featured Guest, Patrick Bosek On this episode of Capital GEEK with Josh Stephens, Josh geeks out with Patrick Bosek, CEO & Co-Founder of Jorsek, makers of easyDITA. The product is a game-changer when it comes to managing product...
How to Clean up Disorganized Content without Breaking It
How do you reverse engineer your content architecture? It's not easy, but not impossible. I was recently asked something that laid out a common problem in the content world: “If you have an existing site but not a strong information architecture, how would you...
How to Nail Single-Source Publishing
Your technical documentation delivered exactly how you want it and, most importantly, how your customers want it. Single-Source Publishing is the capability to publish the same, single chunk of content across multiple channels. The definition overlaps a lot...
[VIDEO] How to Deploy Your easyDITA Content to Netlify in Minutes
Boom, you’ve got a website. In DITA content land, one of the most important parts of content development is the separation of formatting and authoring. All the design happens after the content is written. Still, we understand that seeing a preview of what your...
What Are Good Documentation Practices (GDocP)?
Good documentation practice -- GDocP -- is an official documentation creation and maintenance standard. Not to be confused with general best practices for writing documentation, GDocP is a specific term that includes a list of standards by which documentation...
Product Requirements Document: The PRD Is the Word
Explain what your product does, how it does it, and some granular details that matter most. Never assume. This axiom applies to many things, but most especially to product. Whether you write the documentation for a product or you are designing the product...
Publishing DITA Content to a Chatbot: CIDM IDEAS Conference Presentation
Chatbots aren't magic. The competence of your chatbot relies on the content you create to support it. Watch Patrick Bosek, CEO & Co-Founder of Jorsek, makers of easyDITA, present Publishing DITA Content to a Chatbot. This presentation was originally...
Design 101 for Tech Writers Forced to Make Design Decisions: Webinar
Design 101 for Tech Writers Forced to Make Design Decisions Hugely important to user experience isn't just the content, it's how it's presented. Join Scott Abel, The Content Wrangler, and Nate Pacelli, Director of UX at Jorsek Inc., makers of easyDITA for this webinar...
Omnichannel or Multi-Channel: What’s the Difference & Can We Use Them Both?
When two content methods can work in tandem, why not both? Our industry suffers from no shortage of nebulous concepts wrapped in hazy terminology. Today, I’ll spare you a food analogy and dive directly into the hard start. Let’s translate jargon and have some...
[VIDEO] What Is Multi-Channel Publishing?
Your content, published in lots of places, all at once. Multi-channel publishing is taking one chunk of content and publishing it as multiple deliverables without any manual adjustment to the formatting. Multi-channel publishing, when prepared correctly, is...
DITA vs. DocBook: Determining the Trendline
Comparisons are tricky business. They only work if there’s a certain level of overlap. For instance, if you are interested in buying a new vehicle, you would probably compare two or more vehicles within the same category. If you were looking for an electric...
Technology Isn’t Waiting For You [So Stay Ahead of It]
Adapting to digital progress isn’t an option anymore, it’s a necessity. Tough love. Something we all need once in a while, especially when it shakes up comforts that have long since settled into sleepy complacency. Businesses know this, too. McKinsey surveyed...