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White Paper: Implementing Reuse

White Paper: Implementing Reuse

We wrote a detailed white paper on implementing reuse strategies. After reading this white paper, you will understand content reuse, how to implement it in your future writing, how to determine what existing content is a candidate for reuse, and if it’s a viable...
A Chatbot Maturity Model

A Chatbot Maturity Model

Chatbots are a big thing right now, they are simultaneously extremely important and nothing new. At the same time, they’re confusing, really confusing. I’ve come up with a maturity model that I hope provides an aspect of categorization in an effort to clarify the...
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