by John Baker | Jul 1, 2019 | Business, Content Management Systems
Making a change in content management platforms is a significant shift that should not be taken lightly. The companies who have winning system implementations take time to think and plan. Thanks to the extra effort at the beginning of the process, these... 
by John Baker | Jun 6, 2019 | Content Management
Every day, organizations that are using desktop publishing and are just learning about DITA XML drop by our website looking for information. The first thing we say to these readers is: If you haven’t done your homework on DITA yet, then it’s way too early to be... 
by John Baker | Jun 5, 2019 | Content Management Systems
What system should you use to manage your content? You don’t need the most expensive system, but you do need ~the right kind of system. More and more companies are moving to a Component Content Management System (CCMS) to power their organization. In this post, we’ll... 
by Jarod Sickler | Apr 24, 2019 | Publishing, Webinars
Release Notes are Crucial! For many companies, release notes are the most frequent form of customer-directed communication. So why do we treat these notes like an obligation? Companies spend too much time and money on an inefficient process rather than taking... 
by Rafi | Mar 7, 2019 | Content Management Systems, Webinars
Is Your Knowledge Management Imploding? Building a Scalable Solution We all want the ultimate support tool — a solution that will convert clients, partners, and site visitors into advocates by providing the perfect content delivery experience. Many solutions claim... 
by Stephani Clark | Mar 6, 2019 | Content Strategy, Webinars
Many organizations recognize the profound benefits of DITA. Excited for new opportunities, companies make the decision to move. After selecting the right tool for writing and managing their content, next is time to implement the plan. A well-planned implementation...