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Planning for a DITA Implementation

Planning for a DITA Implementation

It’s pretty easy for many organizations to recognize the benefits of moving their content into DITA. You can reuse content, save money on localization, centralize all your content, enable publishing to new mediums, and more. Sounds pretty great, right? (Note: If...
Chatbots Are Harder Than Self-Driving Cars

Chatbots Are Harder Than Self-Driving Cars

In many ways, self-driving cars have become the poster child for AI. It’s one of the most tangible forms of automation and from 10,000 feet, it feels like an impossibly complex problem for a computer. But the reality is that the rules a computer must follow to...
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