by Tim Ludwig | Feb 27, 2020 | Chatbot, Metadata and Taxonomy, Publishing
The back and forth between champions of DITA and Markdown is nothing new. Both are useful, but DITA’s structure is superior for maintaining large knowledge bases ready for complex systems like chatbots. Recently, we were asked about metadata in Markdown compared to...
by Mike Rice | Nov 8, 2019 | Publishing, Webinars
How to Build a Winning Documentation Publishing Pipeline for Intelligent Content Join Scott Abel, The Content Wrangler, and his special guest, Mike Rice, Customer Success Manager at Jorsek LLC, for this free, one-hour webinar. November 14th at 1:00 PM EST Register...
by Jarod Sickler | Apr 24, 2019 | Publishing, Webinars
Release Notes are Crucial! For many companies, release notes are the most frequent form of customer-directed communication. So why do we treat these notes like an obligation? Companies spend too much time and money on an inefficient process rather than taking...
by Patrick Bosek | Dec 10, 2018 | Publishing
In many ways, self-driving cars have become the poster child for AI. It’s one of the most tangible forms of automation and from 10,000 feet, it feels like an impossibly complex problem for a computer. But the reality is that the rules a computer must follow to...
by Patrick Bosek | Nov 5, 2018 | Publishing
I’m working on a fairly complex spreadsheet in Excel for OSX. Being a Mac user puts me in the minority of Microsoft’s Excel users (I’m guessing) and means things are always a bit different than in the Windows version. So, as I was working along, I got to a point where...
by Patrick Bosek | Oct 10, 2018 | Chatbot, Webinars
Chatbots have a long way to go to be self-sufficient, but if you build them on a base of structured content, they can be a helpful content delivery tool today. Join The Content Wrangler, and Patrick Bosek of Jorsek LLC to learn how you can publish your DITA content to...
