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Webinar: Publishing DITA Content to a Chatbot

Webinar: Publishing DITA Content to a Chatbot

Chatbots have a long way to go to be self-sufficient, but if you build them on a base of structured content, they can be a helpful content delivery tool today. Join The Content Wrangler, and Patrick Bosek of Jorsek LLC to learn how you can publish your DITA content to...
Bridging The Digital Divide Between Humans And Chatbots

Bridging The Digital Divide Between Humans And Chatbots

Chatbots have the potential to be the next big thing in customer communication. But most chatbot technologies still lack the power to easily interpret and engage in normal conversations. While companies can’t control the way people communicate, they can control how...
A Chatbot Maturity Model

A Chatbot Maturity Model

Chatbots are a big thing right now, they are simultaneously extremely important and nothing new. At the same time, they’re confusing, really confusing. I’ve come up with a maturity model that I hope provides an aspect of categorization in an effort to clarify the...
Are Chatbots the iPhone Moment for Content Delivery?

Are Chatbots the iPhone Moment for Content Delivery?

Cellphones are arguably the most prominent technological advancement of the last 15 years. They emerged from almost nowhere and rapidly advanced into the magnificent personal computers we all carry in our pockets. There are so many interesting things to discuss when...
Webinar: Publishing DITA Content to a Chatbot

Webinar: Publishing DITA Content to a Chatbot

Chatbots have a long way to go to be self-sufficient, but if you build them on a base of structured content, they can be a helpful content delivery tool today. Join The Content Wrangler, and Patrick Bosek of Jorsek LLC to learn how you can publish your DITA content to...
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