by Tim Ludwig | Sep 28, 2020 | Chatbot, Publishing, Webinars
Chatbots aren’t magic. The competence of your chatbot relies on the content you create to support it. Watch Patrick Bosek, CEO & Co-Founder of Jorsek, makers of easyDITA, present Publishing DITA Content to a Chatbot. This presentation was originally...
by Tim Ludwig | Feb 27, 2020 | Chatbot, Metadata and Taxonomy, Publishing
The back and forth between champions of DITA and Markdown is nothing new. Both are useful, but DITA’s structure is superior for maintaining large knowledge bases ready for complex systems like chatbots. Recently, we were asked about metadata in Markdown...
by Patrick Bosek | Oct 10, 2018 | Chatbot, Webinars
Chatbots have a long way to go to be self-sufficient, but if you build them on a base of structured content, they can be a helpful content delivery tool today. Join The Content Wrangler, and Patrick Bosek of Jorsek LLC to learn how you can publish your DITA content to...
by Patrick Bosek | Aug 17, 2018 | Chatbot
Chatbot implementations remind me of the early days of wiki implementations in that they’re very easy to take the first few steps, but their maintenance cost can quickly overwhelm their value if they’re not planned properly. This article makes an attempt to look at...
by Rafi | Jul 2, 2018 | Chatbot
Chatbots have the potential to be the next big thing in customer communication. But most chatbot technologies still lack the power to easily interpret and engage in normal conversations. While companies can’t control the way people communicate, they can control how...
by Patrick Bosek | Jul 2, 2018 | Chatbot, Webinars
Watch Patrick Bosek, co-founder of Jorsek, present Chat/bot – Innovating to Create a New Age of Simplicity. This presentation is about the general overview of machine learning, chat, and bots; analysis of chat user experience, and considerations for...
