Your technical documentation delivered exactly how you want it and, most importantly, how your customers want it. Single-Source Publishing is the capability to publish the same, single chunk of content across multiple channels. The definition overlaps a lot...
Chatbots aren’t magic. The competence of your chatbot relies on the content you create to support it. Watch Patrick Bosek, CEO & Co-Founder of Jorsek, makers of easyDITA, present Publishing DITA Content to a Chatbot. This presentation was originally...
When two content methods can work in tandem, why not both? Our industry suffers from no shortage of nebulous concepts wrapped in hazy terminology. Today, I’ll spare you a food analogy and dive directly into the hard start. Let’s translate jargon and have some...
Your content, published in lots of places, all at once. Multi-channel publishing is taking one chunk of content and publishing it as multiple deliverables without any manual adjustment to the formatting. Multi-channel publishing, when prepared correctly, is...
The back and forth between champions of DITA and Markdown is nothing new. Both are useful, but DITA’s structure is superior for maintaining large knowledge bases ready for complex systems like chatbots. Recently, we were asked about metadata in Markdown...
How to Build a Winning Documentation Publishing Pipeline for Intelligent Content Join Scott Abel, The Content Wrangler, and his special guest, Mike Rice, Customer Success Manager at Jorsek LLC, for this free, one-hour webinar. November 14th at 1:00 PM EST Register...
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