by John Baker | Sep 1, 2020 | Publishing
When two content methods can work in tandem, why not both? Our industry suffers from no shortage of nebulous concepts wrapped in hazy terminology. Today, I’ll spare you a food analogy and dive directly into the hard start. Let’s translate jargon and have some...
![[VIDEO] What Is Multi-Channel Publishing?](https://2yt5vq2mdtho1qnl21tfd3zx-wpengine.netdna-ssl.com/wp-content/uploads/2020/09/Thumbnail-Cover-What-is-Multi-channel-Publishing-post-blog-1080x675.png)
by John Baker | Sep 1, 2020 | Publishing
Your content, published in lots of places, all at once. Multi-channel publishing is taking one chunk of content and publishing it as multiple deliverables without any manual adjustment to the formatting. Multi-channel publishing, when prepared correctly, is...
by Tim Ludwig | Feb 27, 2020 | Chatbot, Metadata and Taxonomy, Publishing
The back and forth between champions of DITA and Markdown is nothing new. Both are useful, but DITA’s structure is superior for maintaining large knowledge bases ready for complex systems like chatbots. Recently, we were asked about metadata in Markdown...
by Mike Rice | Nov 8, 2019 | Publishing, Webinars
How to Build a Winning Documentation Publishing Pipeline for Intelligent Content Join Scott Abel, The Content Wrangler, and his special guest, Mike Rice, Customer Success Manager at Jorsek LLC, for this free, one-hour webinar. November 14th at 1:00 PM EST Register...
by Jarod Sickler | Apr 24, 2019 | Publishing, Webinars
Release Notes are Crucial! For many companies, release notes are the most frequent form of customer-directed communication. So why do we treat these notes like an obligation? Companies spend too much time and money on an inefficient process rather than taking...
by Patrick Bosek | Dec 10, 2018 | Publishing
In many ways, self-driving cars have become the poster child for AI. It’s one of the most tangible forms of automation and from 10,000 feet, it feels like an impossibly complex problem for a computer. But the reality is that the rules a computer must follow to...
