See it in action, plan it out, then do it yourself. The previous article looked at why good workflows matter, why audits are necessary (albeit annoying), and how the eSignature functionality can help remove some audit anxiety. Now we’re going to show you...
[Trigger warning: audits] If you’re responsible for compliance, audit can be a scary term across a bunch of industries. This is especially true when your systems of ensuring compliance and legal accountability aren’t as effective as they should be. Here’s a...
Explain what your product does, how it does it, and some granular details that matter most. Never assume. This axiom applies to many things, but most especially to product. Whether you write the documentation for a product or you are designing the product...
As a marketer, I am constantly tasked to show return on investment (ROI). When I started working with technical communicators, I researched how ROI was calculated in the world of content creation. As it turns out, there is a major gap in how to measure ROI. It becomes...