Presenter: Shannon McCue
Technical Communication Director, Aristocrat
A technical writing veteran of 25 years, Shannon McCue is a manager, editor, and leader with a strong track record in creating thorough, usable documentation. At her current company, Aristocrat Technologies, Inc., she manages a technical writing team that writes casino video gaming documentation while immersed in the Agile framework. Over the last eight years, she has become more focused on process improvements, especially Scrum and Kanban methods, and how they can work for or against technical writers.
Host: Scott Abel
Founder, CEO, Chief Strategist, The Content Wrangler
- Survey Breakdown: Mismatched Content Priorities Cause Problems - May 15, 2021
- How Good Content Can Reduce Customer Support Costs - April 30, 2021
- Survey Results: Measuring the Value of Technical Communications - April 20, 2021