Using easyDITA we’ve been able to streamline our publishing process, improve our search, and lower our call center support costs. The easyDITA project has been, and continues to be, a significant win for Allstate Business Insurance.Larry Porter
How does the 30 day trial work?
Simply complete the free trial form, and we’ll contact you with information on getting started with your trial. Taking a few moments to speak with one of our Customer Success Managers to discuss your goals and requirements helps us better understand your documentation needs. We’ll create a secure account for your organization on an easyDITA cloud server with the same features as the Lite Edition.
Is there support for people without knowledge of DITA?
Yes! You can check out the Resources page to access the DITA Primer, Getting Started Guide, articles, documentation, tutorials, and more. For customers, we offer hands-on training and have experienced Customer Success Managers available to answer your DITA questions.
What are my payment options?
We offer both monthly and annual options, with a discount for annual subscriptions. Pricing may vary based on your contract length. There are also bulk discounts for large groups of users in Enterprise and Platform accounts.
Do custom configurations affect pricing?
Enterprise and Platform accounts include start-up packages with an allotment of professional service hours for customization. Configurations requiring more advanced capabilities will be quoted at an hourly service rate.
How do you define user roles?
Users are people who create and manage content within easyDITA. Reviewers do not count as users and may comment on the content but cannot create or change content.
How do Modules work?
Modules are designed to add functionality to your instance of easyDITA and to extend the numbers of content objects you can work with. For complete Module pricing, please contact an easyDITA representative.
easyDITA’s modules give your content architecture team the ability to configure your instance of easyDITA to fit your organization’s requirements. In addition to the modules below, we offer professional services for more advanced configurations and use-cases.
|DITA Open Toolkit Publishing||✓||✓||✓|
|Assignments and Workflows||✓||✓||✓|
|Work and Approval Requests Custom Workflows||Available||✓||✓|
|Basic Taxonomy and CMS Metadata||Available||✓||✓|
|Configurable Authoring User Interface||Available||✓||✓|
|Learning and Training Content Types||Available||✓||✓|
|REST API Access||Available||✓||✓|
|Groups and Granular Access Management||Available||✓||✓|
|Publishing Continuous Integration||Available||✓||✓|
|Increase Content Object Block Limit by (5,000)||Available||Available||✓|
|Enterprise Start-Up Package||-||✓||✓|
|Single Sign-On (LDAP or SAML)||-||✓||✓|
|Custom Reporting and XQuery Macros||-||✓||✓|
|Private Publishing Queue||-||✓||✓|
|Access to Internal APIs for Custom Application||-||-||✓|
|Security Plus Package - Tier 1||-||Available||Available|
|Security Plus Package - Tier 2||-||-||Available|