Omnicell experienced exponential company growth. Unfortunately, they lacked the systems and tools necessary to maintain cohesion during this growth. Their information development teams were spread across four geographic locations while using different authoring tools and approaches to content creation that weren’t working well. They needed tools that better supported unity at scale.
The explanation from the Director of Beta Operations & Information Development at Omnicell was: “We were not unified in any way, whatsoever. Our tools were simply not working anymore, they’re starting to fall apart…”
Learn more about Omnicell’s transition and how this team went from “starting to fall apart” to thriving with easyDITA.