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What Is ContentOps?

What Is ContentOps?

Content Operations — ContentOps — is the infrastructure that maximizes your content creators’ efforts and guards against procedural errors by automating as much of the content development process as possible.  This way, your content creators can spend most...
Dear Business, It’s Not Your Customer Experience

Dear Business, It’s Not Your Customer Experience

“It’s my experience, not yours. No matter what I’m buying from you, my experience as your customer is still mine.” -A customer, probably. It doesn’t matter how much money or effort you and your organization have put into your customer experience, it’s still not...
Our Perspective on These Hard Times

Our Perspective on These Hard Times

In the face of uncertainty and fear, we have to support each other. Especially when it’s at a distance.  Not so many days ago, our country didn’t fully grasp the gravity of the outbreak of the novel coronavirus. Now a global pandemic, COVID-19 has demanded...
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