Release notes are a crucial part of customer communication for product companies. It seems too many organizations either do the bare minimum and hope no one notices, or simply accept an inefficient and expensive process. At Jorsek LLC, makers of easyDITA, they’ve been working on their release notes process for easyDITA and they have made some big improvements.
Customer Success Manager at Jorsek, LLC, makers of easyDITA
Mike Rice is a user-centered professional with over 20 years of experience in technical communication, and a tested eye for transforming how information is managed. I'm thrilled to be supporting information professionals using easyDITA to help them focus on their content, its meaning, its value, and its connections.